FAQ

To help troubleshoot why you are no longer be able to login to PPMS, answer these questions. 

1. Have you installed Okta Verify for your HMS Account (not just your Harvard Key)?  
   If not, Set Up Okta Verify for HMS.
2. Has your your HMS ID been inactivated?  
   Check...

All new CMI users should start with the CMI Getting Started Checklist.

If you don't have a PPMS account, then start by filling out a CMI account creation form and we'll respond with guidance on next steps. 

External users will still need to send a signed...